Gubagoo-A trusted Provider

Visit www.gubagoo.com for more information

According to Dealer.com, Gubagoo is a trusted provider program that offers revolutionary behavioral engagement and scoring technologies. And In case you didn’t know, Gubagoo is also the fastest growing chat and website engagement provider for dealerships. With over one thousand dealership sites using ChatSmart, conversion rates have been increasing.

“Gubagoo is a chat solution that proactively engages with site visitors rather than simply interrupting and talking at them. A recent study showed that ChatSmart consistently delivers a 77% chat-to-lead conversion rate,” said Brad Title, CEO of Gubagoo Inc. “We’re thrilled to be selected as a Dealer.com Certified Provider and look forward to providing our solution to their dealer partners.”

TalkSmart is another impressive tool we offer. Just like our recent Facebook status states, “When you think smart you TalkSmart”! This is not only clever but also true. You see TalkSmart is your backup for when you’re not around to answer consumer questions. TalkSmart is available and they are there 24/7/365 days out of the year! Talk about peace of mind knowing that when you’re sleeping your dealership is ceasing every opportunity to convert. Now you can sleep knowing that agents who are experts in the automotive industry are providing accurate information to people visiting your site by phone! These are some of the benefits of TalkSmart:

Benefits:

  • Sales Appointment Scheduling
  • Service Appointment Scheduling
  • Flexible Service 24/7/365
    • Business Hours
    • After hours

Overflow

  • Hybrid Chat/Call Agents
  • In-Store & BDC Solution
  • Powered by B.E.A.S.T
  • Fully Managed
  • Dynamic Scripting Engine
  • Inventory Feeds Integrated
  • Predictive Vehicle Matching
  • Publisher+ Integrated
  • HTML Email Sent to Shopper Summarizing all Vehicles and Offers on the Fly
  • LEADSMART – Up to 27 Lead Attributes Pushed to Your CRM
  • Pay Only When Used

Gubagoo doesn’t stop there. Going mobile was perhaps the best thing we did. As technology advances so should companies and how they do business and that’s exactly what Gubagoo did. Knowing that this generation and generations to come are using their smart phones more than ever, we decided to Go-Mobile. This tool is usable on all mobile devices! So if one of your visitors has an android or an iPhone they will still be able to communicate with an agent perhaps on their way to your dealership!

If you want to learn more about Gubagoo follow us on Facebook or visit www.gubagoo.com for more information.

Gubagoo’s Latest Release Includes Responsive Web Platform, Chat-to-Text Functionality and Customizable User Interface

Enhancement to popular smart chat platform includes Google Adwords integration for better ROI optimization and an improved mobile experience

West Palm Beach, FL – April 20, 2015 – Gubagoo Inc., the fastest growing chat and website engagement provider for automotive dealerships, today announced significant upgrades to its popular “smart” chat platform interface. Key enhancements to the ChatSmart platform include advanced Google Analytics integration and a new responsive platform that supports all devices – desktop, laptop, tablet, phone, etc. The addition of SMS text-to-chat opens up direct communication on mobile devices and gives customers who are chatting with the dealership the freedom to seamlessly transition from a desktop environment to a mobile device mid-conversation.

The new chat platform’s responsive design and customizable interface means it integrates seamlessly within any website – mimicking the site’s look and feel in any environment, encouraging engagement and creating an improved customer experience. The new chat to text functionality lets consumers take their chat “on the go,” versus keeping them chained to a desktop computer, and the new mobile inventory integration lets chat operators push inventory images that match a consumer’s preference directly to a smartphone.

“These new enhancements greatly extend the benefits of ChatSmart’s ‘active engagement,’ which lets dealers talk with their customers based on preferences and history, instead of talking at customers. Because dealers get an insight into exactly what a customer is doing on their website, ChatSmart has been able to achieve as high as 77% chat-to-lead conversions,” said Brad Title, CEO of Gubagoo Inc. “This new upgrade promises to increase these results by giving website users even more flexibility and mobility when it comes to their chat interaction.”

ChatSmart’s high conversion rates can be attributed to its utilization of click activity, frequency of visits and predictive models to improve the consumer experience. It is the first chat platform to match vehicles of interest to website visitors, as well as serving up relevant incentives, offers and inventory in real time.

Key ChatSmart 2.0 Features:

Google Analytics Integration – Increased visibility for chat and lead activities directly within Google Analytics, as well as integration with Google Adwords which allows dealers to monitor and optimize keywords and campaigns as they relate to chat activities.

New User Interface – ChatSmart 2.0’s state-of-the-art, modern, flat design enhances the integration of chat into a website and dynamic customization enables an infinite number of styling and color combinations to match the native look and feel of the website.

SMS Text-to-Chat – Customers can communication however they like – whether via chat or SMS texting. Makes on-the-go conversations seamless and easy.

Mobile Inventory Integration – Pictures of vehicles can now be pushed to customers on their mobile phones.

Responsive Toolbar – ChatSmart 2.0 works with any responsive website provider platform.

 

About Gubagoo

Based in West Palm Beach, Florida and staffed by a team of veteran technologists and innovators in lead conversion, Gubagoo offers revolutionary behavioral engagement and scoring technologies for automotive websites. With a mission to provide a smarter, more cost-effective alternative to the old lead generation model, Gubagoo is the first dealership website solution that successfully makes anonymous traffic identifiable and converts the 95% of dealer site traffic that traditionally defects. Incorporating smart predictive matching and the best chat technology available – and powered by its proprietary behavioral engagement and scoring engine, ‘B.E.A.S.T.’ – Gubagoo engages new and repeat dealer site visitors with unprecedented relevance. Over 1,200 websites, including some of the nation’s largest dealer groups and OEM-certified programs, are powered by Gubagoo.

Media Relations:
Melanie Webber / Cassandra Cavanah, mWEBB Communications

Live Chat For Dealerships – CHATSMART® – from Gubagoo®

Looking for ways to generate more leads from your website? Gubagoo is the solution. The perfect live chat for dealerships.

Gubagoo’s ChatSmart® is powered by an intelligent platform that identifies website visitors and proactively engages them with relevant, targeted information.

“Gubagoo is a chat solution that proactively engages with site visitors rather than simply interrupting and talking at them. A recent study showed that ChatSmart consistently delivers a 77% chat-to-lead conversion rate,” said Brad Title, CEO of Gubagoo Inc.

Call us now to schedule a demo or visit our website to have a live chat.

http://www.gubagoo.com